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Continuous Improvement

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11 Lean Tools for BPM, Part 1
This two-part article presents an overview of 11 tools that have been shown to be productive for Lean initiatives but that also have value in business process management (BPM).

11 Lean Tools for BPM, Part 2
This two-part article presents an overview of 11 tools that have been shown to be productive for Lean initiatives but that also have value in business process management (BPM).

BPM, Six Sigma, & the Road to Process Perfection
This article reviews how BPM and Six Sigma together provide both the methodology and means to align top-level strategic goals with enhanced performance.

Business Process Improvement: Is it Right For You?
Business Managers need to know what Business Process Improvement (BPI) is before implementing a business process management initiative. This article introduces the basics of BPI: what it is, what are the goals of BPI, the principles of BPI, methodology of BPI, and implementation. Case studies of successfully implemented solutions are also provided.

Checking the Health of an Eye Hospital with a Patient Management Scorecard
The Patient Management Scorecard -- a form of balanced scorecard -- discussed in this article provides a comprehensive framework to help managers define strategies, track performance and provide data on how well their hospital is performing in terms of its mission and values.

Checking the Health of an Eye Hospital with a Patient Management Scorecard
The Patient Management Scorecard -- a form of balanced scorecard -- discussed in this article provides a comprehensive framework to help managers define strategies, track performance and provide data on how well their hospital is performing in terms of its mission and values.

Checking the Health of an Eye Hospital with a Patient Management Scorecard
The Patient Management Scorecard -- a form of balanced scorecard -- discussed in this article provides a comprehensive framework to help managers define strategies, track performance and provide data on how well their hospital is performing in terms of its mission and values.

iSixSigma
The leading online content provider for the Six Sigma community. iSixSigma provides comprehensive and essential information and resources to businesses at every stage of their Six Sigma maturity and professionals at every skill level. [Note: iSixSigma is owned by the parent company of Sourcingmag.com.]

Managing the Redesign of Processes Key to Its Success
Effective changes cannot happen without strong leadership and management of the redesign processes. Senior management must be committed to operate more efficiently and to better serve customers. Company leadership also must be aware that process redesign does not just happen, it must be managed.

My Take: Dealing with the Tailwinds of Change in IT
In this editorial, the writer compares air travel beset with turbulence to how organizations deal with change in IT. Does your company forge ahead, shutting out the distractions, or does it view technological disruptions as opportunities to transform business processes?

Myths of BPM
It's possible that some of our long-held beliefs about BPM are really what hold us back from getting started or achieving more. In this article Gartner Research Director Michael Melenovsky shares five myths many of us hold about BPM that we need to rethink.

Using Lean, Six Sigma, and SCOR To Improve Competitiveness
The dominant improvement methods in use today are Lean Manufacturing, Six Sigma and the SCOR (Supply Chain Operations Reference) model. All three methods can help a company achieve business improvements, but none of them can be used alone to complete the competitiveness cycle.

Why Business Process Management Fails
Over-eagerness and a failure to tread carefully through a holistic planning process may just be the Achilles' heel of a major business process management endeavor. This article shares the common failures that typically beset BPM efforts, all of which the author has witnessed.

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