 |
|
 |
|
| Home > BPM Metrics > Metrics, Business Process Management | Search: | for |
|
| Highlights: |   | | |  |
| |  |
| |  |
| |  |
| |  |
| |  |
| |  |
| |  |
|
|
|
Metrics, Business Process Management
In BPM standards there are two aspects that need to be considered: Taxonomy and Implementation. Checking the Health of an Eye Hospital with a Patient Management Scorecard The Patient Management Scorecard -- a form of balanced scorecard -- discussed in this article provides a comprehensive framework to help managers define strategies, track performance and provide data on how well their hospital is performing in terms of its mission and values. Deploying a Measurement System: What Does It Take? There's a framework for launching and deploying a new measurement system that can be used for communicating a new way to manage with existing metrics as well as deploying new metrics -- and it involves 10 activities. Executive Report: Managing Process Innovation In the same way you define and document processes, you need to detail performance-management objectives. These objectives are the analytics used to measure all process-improvement projects. The metrics will provide the basis for an ongoing cycle of measurement, evaluation, and improvement. It's also critical that your company tie these process-improvement metrics to high-level performance-improvement goals, not low-level or transaction-oriented metrics. Is BPM Having The Desired Effect? If you've launched a new business process it doesn't mean you are on your way to capturing a great return from your investment of time, money, and resources. Before declaring victory, you must evaluate, benchmark, and ultimately judge a business process as a success or failure. Metrics Through The Looking Glass Efforts to use metrics to bring geographically distributed divisions more in line with corporate objectives may put the most stress on performance management systems. Such metrics are often part of a bigger, if not tectonic shift in how an organization plans to do business. It will be imperative for organizations to communicate the full meaning of the metrics. See It Coming Performance dashboards and scorecards can help you spot what's really important, but they must be pointed in the right direction. Here's how to pick metrics that matter Submit a Link for Publication Here Have a favorite article or a website that you would like to share with the BPMEnterprise community? Share it here and help others understand this topic in greater detail. Or, learn more about writing and submitting an article to be published here..
|
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|
| Home | Discussion Forum | Event Calendar | Job Shop | |
 | |
| Link To BPMEnterprise.com | Report A Problem | Submit Article For Publishing | |
| |
| Terms of Service. ©2003-2008 BPMEnterprise.com, CTQ Media. All rights reserved. v1.0, 0.0 |
About BPMEnterprise.com · Contact Us · Privacy Policy · Site Map. |