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Defect

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Defect

Any type of undesired result is a defect.

A failure to meet one of the acceptance criteria of your customers. A defective unit may have one or more defects.

'A defect is a failure to conform to requirements' (Crosby, 'Quality Is Free'), whether or not those requirements have been articulated or specified.

The non-conformance to intended usage requirement.

Related Term: Defective

Courtesy of: iSixSigma
Added: May. 13, 2003

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