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Balanced Scorecard
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| | B | Balanced Scorecard
The balanced scorecard is a strategic management system used to drive performance and accountability throughout the organization.
The scorecard balances traditional performance measures with more forward-looking indicators in four key dimensions:
* Financial
* Integration/Operational Excellence
* Employees
* Customers
Benefits include:
* Alignment of individual and corporate objectives
* Accountability throughout the organization
* Culture driven by performance
* Support of shareholder value creation
Courtesy of: Tomas Franke
Added: Feb. 8, 2004
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