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Process Mapping

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An Overview of Business Process Modeling
As an integral component of business process management (BPM) software, modeling is an invaluable tool businesses can deploy to map out, test and change business processes prior to implementation. This article provides an overview of business process modeling.

Avoid The 4 Most Common Mistakes of Sales Process Mapping
This article describes the consequences of the four most common sales process mapping mistakes, as well as principles to follow in order to avoid them. Learn how process mapping brings the potential for creating breakthroughs in organizational sales performance.

BOLO (Be On LookOut) List for Analyzing Process Mapping
Once a process map is completed, the team that put it together will analyze it. Here is a chart which provides a checklist of things to Be On the LookOut for when analyzing any process. Items on the list are called BOLOs, for short.

Definition of Process Map
Quick definition of process map, also referred to as a flow chart.

Documenting and Evaluating 'As Is' Business Processes
Process analysis and process improvement are never complete until they are documented and evaluated systematically. The first step is an "as is" analysis, which presents the current levels of service.

How To Create Better Looking Process Maps
Often process mapping is looked at as an exercise in drawing boxes and arrows and filling up the boxes with words. This commonly results in process maps that run into many pages, making them difficult to read and understand. Some basic rules can be applied to creating process maps that make them easier to understand and use.

Practical BPM: Application Steps
Application steps represent tasks in business process management (BPM) that are performed by third-party applications without human intervention. That's the topic of this month's column.

Practical BPM: Dealing with Exceptions
A business process management (BPM) solution provides a method of incorporating exceptions by taking actions based upon runtime conditions. This month's "Practical BPM" column explains what kinds of exceptions you may run across and how to handle them.

Practical BPM: Junction Steps
Junction steps in a business process are dummy steps since they're constructs to denote steps in a process that don't represent any task. This month's "Practical BPM" column describes each type of junction step and shows examples.

Practical BPM: Process Maps
A process map is a graphical representation of a business process. It describes the step-by-step sequence of tasks that have to be performed in order to take one case, or incident, of a business process from initiation to completion. This article explains the components of a process map.

Practical BPM: Process Variables
Business process management (BPM) is all about routing information in its many forms. This month's "Practical BPM" column explains the broad categories of variables and provides some insight about what they shouldn't be used for.

Practical BPM: Smart Ways of Routing Work, Part 1
The essence of business process automation is the ability to route the right information to the right individuals or applications at the right time. This two-part "Practical BPM" column explains what you need to understand about modeling routing for your BPM work.

Practical BPM: Smart Ways of Routing Work, Part 2
The essence of business process automation is the ability to route the right information to the right individuals or applications at the right time. This two-part "Practical BPM" column explains what you need to understand about modeling routing for your BPM work.

Practical BPM: Sub-Process Steps
A sub-process step -- the subject of this month's column -- is used in business process management (BPM) to represent and invoke a series of tasks that are performed by a sub-process.

Practical BPM: The First Step in a Business Process -- A Special Case
The first step in a business process is a special case with some additional properties that are useful for process design. That's the topic of this month's column.

Practical BPM: User Steps
User steps represent tasks in a business process that are performed by people using electronic forms or documents. This article explains the basic properties of user steps.

Process Improvement: A Process Owner's Dilemma
In the midst of a complex organizational structure and multiple frameworks, a process owner is often faced with the challenge of providing the biggest "bang" for the lowest "buck" in the shortest time.

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