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Process / Checklists

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Applying Theory of Constraints to Managing Bottlenecks
The theory of constraints is an important tool for operations managers to manage bottlenecks and improve process flows - understand a process' bottlenecks to better manage these bottlenecks and create an efficient process flow.

Defining an Enterprise Business Process Architecture
Before your organization can fully succeed with business process management (BPM), it needs an EBPA, an enterprise business process architecture, that shows the major components of the company operations, encompassing architectures, workflows and events.

How To Describe Your Current Business Process
It's time to describe the current process surrounding the improvement opportunity. This helps a team understand work as a process and to identify where in the process the problem occurs. The following article is based on a seven-step process described in The Problem Solving Memory Jogger, published by GOAL/QPC.

Practical BPM: Modeling Business Processes
Developing and deploying process automation solutions are often complex and expensive IT projects. It behooves a business organization to try to predict the behavior of a process after designing and documenting it, prior to deployment.

Why Business Process Management Fails
Over-eagerness and a failure to tread carefully through a holistic planning process may just be the Achilles' heel of a major business process management endeavor. This article shares the common failures that typically beset BPM efforts, all of which the author has witnessed.

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