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A Business Process Management (BPM) Communication Strategy Is Essential
BPM project leaders need to be aware of the importance of establishing a communication plan when developing and validating a team charter. A finely executed business process managment (BPM) project can suffer disappointing results if a communication plan is not in place.

Building BPM Team Consensus
Implementing a Business Process Management software suite always requires an individual to lead a team. When teams members interact -- and no matter how well the BPM team leader can facilitate -- opinions of the individual team members will inevitably differ and the team may end up deadlocked, compromising the team's forward progress. Building consensus is a requirement of any BPM team leader.

Making BPM Work - Communication and Corporate Culture
The best BPM tools and systems will never yield the desired benefits if the right organizational climate isn't present. Focusing on cultural considerations will help ensure the success of BPM programs by effecting widespread understanding, appreciation and adoption of BPM by employees.

Making Business Process Management Work
If you're looking for a book to hand off to the business people in your organization to help them understand why you keep jumping up and down about BPM, this volume by Andrew Spanyi can probably help. It's short, has big print, and is highly readable.

Managing the Dynamics of Change
A major BPM initiative introduces change for the people carrying out the work. Yet often those in charge of leading the transition efforts don't have the skills necessary to help their team come to terms with the changes being experienced. This book offers a remedy.

Playing HARDBALL with BPM
A Baseball Metaphor on the Fundamental Value of Business Process Management – and why organizations adopting the practice of BPM will dominant their markets.

The BPM Pyramid: People, Processes and Technology
BPM must be viewed not as a project, but instead as the way of working in a business environment. There is no magic formula or tool that can substitute for the right combination of people, process and technology.

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