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Communication & Education
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Automate Workflow for Your Virtual Software Team
In this article, we discuss the interaction practices that are common between onsite and offshore teams and how the interaction can be improved using automated workflow systems.
BPM Meeting Action Item Planning Worksheet
This article contains a simple action item planning worksheet that you can download, print and use at your next business process management meeting.
Making BPM Work - Communication and Corporate Culture
The best BPM tools and systems will never yield the desired benefits if the right organizational climate isn't present. Focusing on cultural considerations will help ensure the success of BPM programs by effecting widespread understanding, appreciation and adoption of BPM by employees.
Managing the Dynamics of Change
A major BPM initiative introduces change for the people carrying out the work. Yet often those in charge of leading the transition efforts don't have the skills necessary to help their team come to terms with the changes being experienced. This book offers a remedy.
The Process of Working with People: Person-to-Person Business Process Management
Long lived, persistent, end-to-end business processes consist ofsystem-to-system, person-to-system and person-to-person interactions. These real-world business processes have been, and always will be, human-centred phenomena, and that’s why person-to-person process management must be at the heart of 21st century BPM.
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