Who is Dr. Jeffrey Sterllings?

Readers of my book, The Power of Process: Unleashing the Source of Competitive Advantage, will recognize Dr. Jeffrey Sterllings as the main character in the book. But everyone is curious about his looks. He is in reality a very camera shy and private person, inspite of being flamboyantly eccentric in the book. He has received a number of requests to appear in person (one to speak at a BPM conference, no less!) To entice him, conference coordinators have even said they'd allow him to bring his pipe on stage.

He is now going to participate publicly, for the first time, on a panel discussion hosted by ebizQ as part of their BPM in Action virtual conference, on March 7, 2007, 2:00-2:45 EST. See a sketch of him on the web page (and yes, his jacket does have leather elbow patches, though they aren't visible in this sketch). Hear his views on "Automated, Human Centric and Collaborative Processes." Of course, being mildly eccentric (in ebizQ's own words), he may venture other unsolicited opinions! Here's your chance to engage in a dialog with him and the other panelists.

I will be in Washington, D.C., and New York city this week offering BPM Master Classes. Joining me will be Bruce Williams, author of three 'For Dummies' books on Six Sigma and Lean.