About Blogger: Nari Kannan

I'm CEO and co-founder of Ajira, a company that designs and develops service process management tools. I have 20 years of experience in information technology and started out as a senior software engineer at Digital Equipment Corp. I have since served variously as VP of Engineering or CTO of five Silicon Valley startup companies dealing with a variety of problems in IT consulting, automotive claims processing, human resources and logistics applications. I've written a number of articles in the area of outsourcing, Six Sigma, services and business process management.

The total number of blogs on the Internet exceeds 36 million, at last estimate. So realistically, any single individual has only time for 2 or 3 on a regular basis! Hopefully, this blog is one of those you regularly read! And I hope we can have some lively discussions!

I love argument, I love debate. I don’t expect anyone just to sit there and agree with me, that’s not their job - Margaret Thatcher