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		<description>Business Process Management Blogs at the BPMEnterprise.com Blogosphere</description>
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    	<ttl>60</ttl>

		<item>
			<title><![CDATA[Four Key Lessons from Toyota Production System for Process Improvement]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1309</link>
			<description><![CDATA[The Toyota Production System (TPS) is much studied and emulated for use in other companies around the world. Unfortunately, many study the Toyota Production Systems’ Tools and Tactics such as the Kanban pull systems, cords, production cells, etc rather than the underlying principles!Ran across this very interesting article published in ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;Companies&nbsp;,&nbsp;General&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Thu, 17 Jul 2008 17:41:26 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1309</guid>
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		<item>
			<title><![CDATA[Notion of Value in a Service]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1306</link>
			<description><![CDATA[When applying the notion of Value and Value-Adding steps in a Service, the idea is not as clear-cut as in a product. For example, if you were to buy a car, fastening the door on to the car when it is manufactured is clearly a Value-Adding step for the end ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;Companies&nbsp;,&nbsp;General&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Fri, 11 Jul 2008 15:06:34 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1306</guid>
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		<item>
			<title><![CDATA[Are Process Standards for Real?]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1307</link>
			<description><![CDATA[I keep hearing the hype around processing standards and I find myself a bit skeptical about the reality versus the hype. While most folks believe that industry standards are a better vehicle for clients than being dependent on several default standards established by the market presence of power vendors, this ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Fri, 11 Jul 2008 12:15:49 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1307</guid>
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		<item>
			<title><![CDATA[Manufacturing Vs. Services - Value Stream Mapping Differences]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1304</link>
			<description><![CDATA[Value Stream Mapping, very simply put, tries to eliminate Non-Value Adding activities while speeding up Value-Adding Activities. For example, in Manufacturing a Toy, attaching two pieces of the toy together is Value Adding while filling out a Production Floor Log is Non-Value adding. This is from the point of view ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;Research&nbsp;,&nbsp;Vendors]]>
			</category>
			<pubDate>Fri, 04 Jul 2008 14:16:59 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1304</guid>
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		<item>
			<title><![CDATA[The Process – Keep Your Eye On the Ball (Part 3 of 3)]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1303</link>
			<description><![CDATA[The Process – Keep Your Eye On the Ball (Part 3 of 3)After capturing your current processes and defining your optimal future state the next step is to execute your recommended improvements. This critical phase, if not done well can derail your entire BPM transformation effort. As referenced in my ...]]></description>
			
			<author><![CDATA[John T. Wilson]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;People]]>
			</category>
			<pubDate>Thu, 03 Jul 2008 15:06:34 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1303</guid>
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			<title><![CDATA[4th Annual Lean Six Sigma Improvement Week 2008]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1305</link>
			<description><![CDATA[Process excellence will be the topic of the day at the 4th Annual Lean Six Sigma Improvement Week 2008 in Chicago, September 16-19, 2008.Featured speakers include executives from Eastman Kodak Co., Wachovia and Rockwell Automation. There will also be sessions geared to companies with less than 3,000 employees – process ...]]></description>
			
			<author><![CDATA[BPM Enterprise Staff]]></author>
			
			<category>
			<![CDATA[Conference]]>
			</category>
			<pubDate>Wed, 02 Jul 2008 00:40:21 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1305</guid>
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			<title><![CDATA[BPM 2.0 Leverages Agility in New Ways]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1308</link>
			<description><![CDATA[ In the BPMS today, agility mostly appears in the ability of adjusting decision points in a fixed process usually visible through a process flow. There is more to agility than what is delivered in most of the BPMS engines today. Agility is defined as the ability to think and ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Tue, 01 Jul 2008 12:17:29 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1308</guid>
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			<title><![CDATA[Approach to BPM Adoption - Europe Vs The U.S.]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1302</link>
			<description><![CDATA[Paul Harmon of Business Process Trends writes a very interesting column - BPM in Europe -  about the differences he sees between Europe and the US, when it comes to adoption and use of Business Process Management approaches, tools, and techniques.Paul observes that Europe is probably more advanced in ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;People&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Fri, 20 Jun 2008 15:39:02 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1302</guid>
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			<title><![CDATA[Number 1 Enemy of  Process Improvement - Current Organizational Reality!]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1301</link>
			<description><![CDATA[The Number 1 enemy of most Business Process Improvement efforts within organizations is current organizational reality! Ironically, those companies in the developed countries that have been the most avid technology adopters are the most cursed!. We have run into many such organizations that have a long history of adoption of ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;Companies&nbsp;,&nbsp;Research&nbsp;,&nbsp;SOA&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Tue, 17 Jun 2008 16:12:36 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1301</guid>
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			<title><![CDATA[Business Process Improvement is #1 Priority for CIOs in 2008!]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1300</link>
			<description><![CDATA[Gartner surveyed 1500 CIOs and published their results about their business priorities in their companies and the technologies that they were planning to spend money on in 2008. The #1 business priority is Business Process Improvement and the #1 Technology that they will be spending money on is Business Intelligence ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;Companies&nbsp;,&nbsp;People&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Wed, 11 Jun 2008 18:45:05 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1300</guid>
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			<title><![CDATA[Business Intelligence Always Precedes Process Improvement]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1298</link>
			<description><![CDATA[Before you can effect any Process Improvement you need to have a clear, accurate and reliable picture of the AS-IS condition of a Business Process in terms of its Key Performance Indicators (KPIs). These KPIs can be measured against SLAs if it is outsourced, or in the Shared Services context. ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;People&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Thu, 29 May 2008 19:31:27 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1298</guid>
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			<title><![CDATA[Value Innovation in Process Improvement]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1297</link>
			<description><![CDATA[Value Innovations are a very useful concept pioneered by people in Competitive Product and Services Positioning. Analyzing the various of dimensions of Value of products or services as perceived by customers leads to competitive positioning that can lead to success.McDonalds restaurants always sold very inexpensive coffee. However they wanted to ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;Companies&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Tue, 20 May 2008 22:08:57 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1297</guid>
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			<title><![CDATA[Don’t be Content with Just Content]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1296</link>
			<description><![CDATA[It is pretty easy to settle for the short term and what appears to be a good deal. Today you can find content-focused vendors that will just throw in some free software when you buy their hardware. Then there are those that will sell you content management software without the ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Tue, 20 May 2008 17:23:00 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1296</guid>
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			<title><![CDATA[Mizen Boushi - Prevention of Mistakes in Business Processes]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1295</link>
			<description><![CDATA[Mizen Boushi is a Japanese term (Used in Toyota Product Development Systems and others in Japan) for Mistake Prevention or "designing in quality". It seems to be a cousin of Poke Yoke which is on a smaller scale, "mistake proofing",  on physical things. The notch in your Mobile Telephone ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[Blogger Bios&nbsp;,&nbsp;Companies&nbsp;,&nbsp;Conference&nbsp;,&nbsp;General&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Tue, 13 May 2008 20:31:37 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1295</guid>
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			<title><![CDATA[Money Making Drivers for BPM Part 3]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1293</link>
			<description><![CDATA[In the last blog entry on drivers for BPM, I indentified drivers around process outsourcing, package implementations and process standardization.In this blog entry, I will explore people automation, value chain enablement, optimization, and compliance and process scenarios.Get Work Away From People Through the Automation of Manual ProcessesWhen deciding what processes ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Tue, 13 May 2008 13:06:20 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1293</guid>
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			<title><![CDATA[The Process – Keep Your Eye On the Ball (Part 2 of 3)]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1292</link>
			<description><![CDATA[The lynchpin for a successful BPM implementation is continued focus on the business process. Many times this simple, but key point is forgotten and results in companies taking their eye off the ball. In my first blog, I discussed the importance of understanding your current process. The current state is ...]]></description>
			
			<author><![CDATA[John T. Wilson]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;People&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Sun, 11 May 2008 23:02:07 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1292</guid>
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			<title><![CDATA[Money Making Drivers for BPM Part 2]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1290</link>
			<description><![CDATA[In my first blog entry on drivers for BPM, I identified drivers around current process understanding, creating new processes, and process activity around mergers and acquisitions. In this blog entry, I will explore process outsourcing, package implementations, and process standardization.Get Someone Else to Do the Dull Stuff with Business Process ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Tue, 06 May 2008 13:12:00 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1290</guid>
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			<title><![CDATA[Traffic Jams and Capacity Planning for Processes]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1289</link>
			<description><![CDATA[Accidents and Traffic Jams have a lot to teach about Capacity Planning for Business Processes!Whether it is Claims Processing or Home Loans or Help Desks, processes invariably deal with traffic jams.Usually, there could be long, serene periods, when things are flowing smoothly; no customer is waiting on the phone long ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Thu, 01 May 2008 19:37:59 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1289</guid>
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			<title><![CDATA[Money Making Drivers for BPM Part 1]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1294</link>
			<description><![CDATA[There is a trend toward more emphasis on process activity; even process excellence these days. It’s because business leaders know that there is money to be made in BPM. Because processes are in the critical path of progressive business change, business processes are coming under intense scrutiny.The need for process ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Tue, 29 Apr 2008 13:08:17 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1294</guid>
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			<title><![CDATA[The Process – Keep Your Eye On the Ball (Part 1 of 3)]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1288</link>
			<description><![CDATA[BPM stands for Business Process Management so the key focal point for any BPM solution based initiative should always be placed on the process. Unfortunately, this is not always the case as some projects place emphasis elsewhere and essentially take their eye off the ball. As BPM solutions aim to ...]]></description>
			
			<author><![CDATA[John T. Wilson]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;General]]>
			</category>
			<pubDate>Mon, 28 Apr 2008 23:44:02 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1288</guid>
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			<title><![CDATA[About Blogger: John T. Wilson]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1291</link>
			<description><![CDATA[John T. Wilson is an executive level process improvement leader. He possesses a focused 15 year career delivering BPM and related transformation programs to companies within the Insurance and Financial Services Industry. He teams with business and IT to develop long term operational vision and guides those organizations in implementing ...]]></description>
			
			<author><![CDATA[John T. Wilson]]></author>
			
			<category>
			<![CDATA[Blogger Bios]]>
			</category>
			<pubDate>Fri, 25 Apr 2008 15:50:05 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1291</guid>
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			<title><![CDATA[Justifying BPM Efforts]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1287</link>
			<description><![CDATA[It’s not easy to justify any kind of capital budget item, especially in light of some of the recent economic challenges. However, BPM is rich with opportunity and documenting benefits is easier than anything else I have had to justify in my career.It is not my intention to provide you ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Thu, 24 Apr 2008 10:05:58 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1287</guid>
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			<title><![CDATA[Process Interweaving - Lessons from Toyota Product Development System]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1286</link>
			<description><![CDATA[Automobile design is a very intense process in a very intensely competitive industry. Design of new cars used to take five years or more, even as little as ten years ago. Now the industry average is closer around three years and the Toyota Prius design cycle was slightly less than ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Mon, 21 Apr 2008 18:32:49 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1286</guid>
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			<title><![CDATA[What is the Difference between PPM and BPM?]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1285</link>
			<description><![CDATA[PPM stands for program and portfolio management, but that alone is not clear enough. It’s much clearer to say that PPM is about managing projects and aggregations of projects generally leveraging a project management office (PMO). Basically PPM is all about projects, but more mature organizations extend beyond IT to ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Fri, 18 Apr 2008 12:15:20 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1285</guid>
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			<title><![CDATA[Process Towers - Could Spoil The Process Improvement You Achieve?]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1284</link>
			<description><![CDATA[Steven Arbogast has written a seminal article about Process Towers and how they can spoil the Process Improvement you can effect in any part of an end-to-end business process.Steven uses an excellent example of a waiter taking your order at a restaurant with many variations, and special requests you may ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[Companies&nbsp;,&nbsp;People&nbsp;,&nbsp;Vendors]]>
			</category>
			<pubDate>Fri, 11 Apr 2008 19:50:08 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1284</guid>
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			<title><![CDATA[Is BPM a True COTS Tool?]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1283</link>
			<description><![CDATA[Wikipedia defines COTS as follows:Commercial, off-the-shelf (COTS) is a term for software or hardware, generally technology or computer products, that are ready-made and available for sale, lease, or license to the general public. They are often used as alternatives to in-house developments or one-off government-funded developments. The use of COTS ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Wed, 09 Apr 2008 11:09:41 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1283</guid>
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			<title><![CDATA[Shared Services Exchange, June 8-10]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1282</link>
			<description><![CDATA[This year's Shared Services Exchange's theme is "driving further improvements and efficiencies in shared services and creating additional value for business units and shareholders." Speakers include representatives from Wal-Mart, Deloitte, Monster and P&amp;G to name only a few.In Florida, this executive-level event will include interactive Brain Weave™ discussions, networking and ...]]></description>
			
			<author><![CDATA[BPM Enterprise Staff]]></author>
			
			<category>
			<![CDATA[Conference&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Tue, 08 Apr 2008 13:14:37 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1282</guid>
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			<title><![CDATA[Want Process Improvement? Don't Waste Your Time on Coaching Individuals]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1281</link>
			<description><![CDATA[The Futility of Call Center Coaching is a very interesting and thought-provoking article on how spending more money on coaching individual agents in a Call Center or on other business process participants is essentially a waste of money!The author says that spending more money in improving the entire system, adding ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[Companies&nbsp;,&nbsp;People&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Thu, 03 Apr 2008 19:21:32 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1281</guid>
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			<title><![CDATA[iSixSigma Live! Seattle Networking Party]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1280</link>
			<description><![CDATA[ If you live near Seattle and would like to hobnob with the areas finest business process improvement practitioners in a casual after-work setting, attend the iSixSigma Live! Social and Networking Party at the Rock Bottom Brewery in Bellevue. (iSixSigma.com is a sister website to BPMEnterprise.com.)Thursday, May 1, from 6 ...]]></description>
			
			<author><![CDATA[BPM Enterprise Staff]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Wed, 02 Apr 2008 21:15:59 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1280</guid>
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			<title><![CDATA[Gartner BPM Summit, April 28-30, London]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1279</link>
			<description><![CDATA[Have you heard? This year's Gartner Business Process Management Summit is coming soon! A focus on creating and sustaining a culture of business process improvement will appeal to individuals – and companies – at any spot on the BPM spectrum.To best present to this year's audience, tracks are broken into ...]]></description>
			
			<author><![CDATA[BPM Enterprise Staff]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Wed, 26 Mar 2008 21:16:03 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1279</guid>
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			<title><![CDATA[Lean Improvement Is Green Improvement]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1278</link>
			<description><![CDATA[Green Enterprise is on the agenda of most corporations and organizations these days. Even the usually conservative Wall Street Journal published a whole section on Green Energies and Green Enterprise iniatives (Subscription may be required to see all the articles).In one of the interviews featured here, there is a very ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Tue, 25 Mar 2008 14:57:34 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1278</guid>
		</item>

		<item>
			<title><![CDATA[Content Is Cool]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1277</link>
			<description><![CDATA[Co-authored by Tom Donnelly and Jim Sinur.Many people think that content is just a fact of life that needs to be captured, stored and managed. This is not that cool, but some organizations are proving this wrong. To that end, we challenged ourselves to find some cool content enabled process ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Wed, 19 Mar 2008 09:35:49 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1277</guid>
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			<title><![CDATA[Lessons in Process Improvement from the Government?]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1276</link>
			<description><![CDATA[From the Government? That too from the Judicial Branch!!!Judge Jon Tigar must be one of the coolest, most efficient judges in California and he taught me some lessons on how business processes can be improved on the fly, even in Government!Usually we complain about Governments not working for us properly, ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;General&nbsp;,&nbsp;People]]>
			</category>
			<pubDate>Mon, 17 Mar 2008 20:29:38 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1276</guid>
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		<item>
			<title><![CDATA[Internal Controls May Contribute to Runaway Processes]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1275</link>
			<description><![CDATA[Last Sunday’s Dilbert comic strip shows a very funny situation at the office but is all the more common than funny in real-life!Dilbert wants to make a change to an approval system. However he needs to undergo a course in making changes to the approval system before he can do ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Mon, 10 Mar 2008 14:02:16 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1275</guid>
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		<item>
			<title><![CDATA[Process Improvement Meets Performance Management]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1274</link>
			<description><![CDATA[Recently there has been a spate of articles that hit the same theme: In order to improve business processes, you need to look at Operational Inteligence or Performance Management Information. Small surprise! Slicing and Dicing of Sales Data to understand which of your products are selling in which regions or ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Wed, 05 Mar 2008 11:10:50 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1274</guid>
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		<item>
			<title><![CDATA[Is Your BPM Vendor a Player or a Poser?]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1273</link>
			<description><![CDATA[I have found that BPM vendors come in all shapes and sizes, but one of the important tells that BPM players have revolves around how much they leverage BPM in their own processes.It’s pretty doggone easy for a vendor to tell a potential or existing client how to use BPM ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Thu, 28 Feb 2008 12:23:07 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1273</guid>
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		<item>
			<title><![CDATA[12th Annual Shared Services Week]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1272</link>
			<description><![CDATA[IQPC's 12th Annual Shared Services Week (the Global Forum for Shared Services) is the largest annual gathering of shared services professionals in the world. This year's lineup features representatives from Warner Bros. Entertainment, Proctor &amp; Gamble, Sun Chemical, McDonald's and Monster to name only a few.Site tours are available to ...]]></description>
			
			<author><![CDATA[BPM Enterprise Staff]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;Companies]]>
			</category>
			<pubDate>Mon, 25 Feb 2008 22:02:10 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1272</guid>
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		<item>
			<title><![CDATA[Five Ways to Kill a BPM Effort]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1271</link>
			<description><![CDATA[Based on personal observations, discussions with hundreds of industry experts, and reviews of multiple industry surveys, I have identified the emergence of some of the worst practices that can affect a BPM effort. While other worst practices certainly exist, these five are the early BPM killers.Support is Shaky: (Tent Poles ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Thu, 21 Feb 2008 15:45:58 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1271</guid>
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		<item>
			<title><![CDATA[Lean Before Six Sigma]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1270</link>
			<description><![CDATA[I have seen many Six Sigma Projects that collect data at a very minute level (at a sub process level) and try to effect improvements at that level. In many cases, these may not account for much in the overall scheme of things. This happens more in the context of ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[General&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Sat, 16 Feb 2008 03:06:29 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1270</guid>
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		<item>
			<title><![CDATA[Basic Best Practices for BPM]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1269</link>
			<description><![CDATA[Based on my observations and conversations with thousands of business and IT professionals, many BPM efforts are at the early stages and revolve around picking the right BPM process and achieving early successes.While we have some more advanced clients using our software, the vast majority of clients are trying to ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Tue, 12 Feb 2008 16:28:15 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1269</guid>
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			<title><![CDATA[The Gartner BPM Conference in Las Vegas]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1266</link>
			<description><![CDATA[I attended the Gartner BPM Conference in Las Vegas this week. It ran from February 4-7 and I was very pleased with how this event is progressing. There were 1000+ attendees, up from September 2007 and comparable in size and scope to San Diego in the Spring of 2007.This is ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Thu, 07 Feb 2008 17:42:40 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1266</guid>
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		<item>
			<title><![CDATA[SOA and Lean Process Improvement]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1265</link>
			<description><![CDATA[In March 2007 there was an interesting article titled SOA and BPM seen creating a Lean/Six Sigma machine.It touched upon some of the obvious advantages of System Oriented Architectures(SOA) and using them in combination with Business Process Management (BPM) tools to orchestrate the whole process. This article talked about how ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;Research&nbsp;,&nbsp;The Buzz]]>
			</category>
			<pubDate>Mon, 04 Feb 2008 07:25:49 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1265</guid>
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		<item>
			<title><![CDATA[BPM versus BSM … How to Choose the Right Tool?]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1264</link>
			<description><![CDATA[BPM versus BSMA Business Process Management (BPM) Toolset manages enterprise tactical and operational procedures by modeling the enterprise architecture and processes to be monitored, audited, and optimized to best practices. However, Business Service Management (BSM) tools manage services by modeling its IT infrastructure to be monitored, audited, and optimized to ...]]></description>
			
			<author><![CDATA[Samah Ghanem]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;Companies&nbsp;,&nbsp;Vendors]]>
			</category>
			<pubDate>Sun, 03 Feb 2008 08:22:10 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1264</guid>
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		<item>
			<title><![CDATA[Can BPM Based Templates Compete with COTS Applications?]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1263</link>
			<description><![CDATA[There is an evolution going on in the world of applications that is relegating the traditional way of leveraging COTS (common off the shelf) application packages a thing of the past.The problem with COTS applications is that they are not interoperable, flexible nor component-based. They are generally only aimed at ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Tue, 29 Jan 2008 13:00:00 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1263</guid>
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		<item>
			<title><![CDATA[Creative Shortcuts in Lean Improvement]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1261</link>
			<description><![CDATA[Lean Improvement need not have to do ONLY with improving business processes as they are currently. True Lean Improvement may come from some creative shortcuts also, sometimes.Lean Improvement may not just have to do with doing something more efficiently. Instead of asking the question, "How can I do this faster ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;Companies&nbsp;,&nbsp;General&nbsp;,&nbsp;People&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Mon, 28 Jan 2008 18:54:08 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1261</guid>
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		<item>
			<title><![CDATA[The Interaction of Process Modeling with Process Execution]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1262</link>
			<description><![CDATA[Many folks I have talked to are confused about where to model a process. All the BPMS vendors have modeling baked into them and the stand alone modeling tools have been popular with the IT architects. We find business analysts using either for modeling their processes.So what is the answer ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Tue, 22 Jan 2008 12:00:00 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1262</guid>
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		<item>
			<title><![CDATA[Process Improvement?  Dont Throw People at the Problem!]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1260</link>
			<description><![CDATA[The Associated Press reported that over 2007 summer, there was a huge surge in applications for U.S. Citizenship. Rep. Charles Schumer of New York pushed for hiring retirees from the Homeland Security Department's Immigration Services Division back to reduce the backlog.This is a classic case of throwing people at the ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;General&nbsp;,&nbsp;People&nbsp;,&nbsp;Research]]>
			</category>
			<pubDate>Thu, 17 Jan 2008 12:59:56 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1260</guid>
		</item>

		<item>
			<title><![CDATA[Process Is Free]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1259</link>
			<description><![CDATA[I remember when my daddy told me “nothing is ever free”.  I found his wise sound bite to be true until now. In fact, early in my adult life I thought I found an exception when I worked for a company that gave me a daily “free lunch”.On the ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM&nbsp;,&nbsp;General]]>
			</category>
			<pubDate>Tue, 15 Jan 2008 12:00:00 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1259</guid>
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		<item>
			<title><![CDATA[Costco Prescanning - Good Examples of Reducing Waste]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1258</link>
			<description><![CDATA[I was standing in line at our local Costco behind four or five people. Was pleasantly surprised to see a Costco person come by and "Pre Scan" all the items in your cart before you reach the checkout counter! She had a wireless checkout handheld. She scanned the membership card ...]]></description>
			
			<author><![CDATA[Nari Kannan]]></author>
			
			<category>
			<![CDATA[Companies&nbsp;,&nbsp;People&nbsp;,&nbsp;Research&nbsp;,&nbsp;Vendors]]>
			</category>
			<pubDate>Thu, 10 Jan 2008 20:27:51 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1258</guid>
		</item>

		<item>
			<title><![CDATA[What Is the Difference Between ERP and BPM?]]></title>
			<link>http://www.bpmenterprise.com/blog/blog.asp?bi=1257</link>
			<description><![CDATA[ERP literally means Enterprise Resource Planning and BPM means Business Process Management. These are two different overlapping concepts that point to a more general fogginess around applications versus process. If you have an ERP vendor, it does not mean you have a good enough process capability. If you have a ...]]></description>
			
			<author><![CDATA[Jim Sinur]]></author>
			
			<category>
			<![CDATA[BPM]]>
			</category>
			<pubDate>Tue, 08 Jan 2008 13:00:00 -0400</pubDate>
			<guid>http://www.bpmenterprise.com/blog/blog.asp?bi=1257</guid>
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